Privacy Policy
Effective Date: May 20, 2024
RcLabs ("us" or "we") is committed to protecting the privacy of our users. This Privacy Policy explains how we access, collect, use, and share information about you when you use our mobile applications (the "Apps").
Types of User Data We Collect
A. Personal Data
The Apps may collect the following personal data with your prior consent:
Name
Email address
Phone number (optional)
We will only request this data when it is strictly necessary to provide you with a specific service within the app. For example, if you need to create an account to access premium features, you will be asked for your email address.
B. Device Data
The Apps automatically collect the following information about your device:
Device IP address
Operating system
Browser type
This information does not identify you personally and is used to:
Maintain the security of the app.
Troubleshoot technical issues.
Improve the compatibility and performance of the app on different devices.
C. Usage Data
The Apps may collect the following information about how you use them:
Features accessed
Pages visited
Time of use
App interaction data (e.g., buttons pressed)
This information is stored in an anonymized format (without being linked to your identity) and is used to:
Analyze general app usage to improve it.
Personalize your experience within the app (e.g., suggesting features that may interest you).
How We Use and Share Your Data
A. Use of Your Data
We use the information we collect to:
Provide you with the Apps and their features.
Improve the Apps and our services.
Respond to your questions and support requests.
Send you communications related to the Apps (e.g., security updates).
Prevent fraud and abuse of the Apps.
B. Sharing of Your Data
We do not share your personal data with third parties without your prior consent. We only share device and usage data in an anonymized format with third parties for the purposes described above (e.g., with analytics providers to understand general app usage).
Security Procedures for Your Data
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Secure storage of information on protected servers.
Use of security protocols for data transmission.
Access controls to restrict the use of information.
While we take the security of your data seriously, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention and Deletion Policy
We retain your personal data for as long as necessary to provide you with the app's services and comply with legal requirements. Once it is no longer necessary for these purposes, we will securely delete or anonymize your information.
You may request the deletion of your personal data at any time by contacting us at rclabsofficial@gmail.com. Please note that deleting your data may limit your ability to use the full features of the Apps.
Children
The Apps are not directed to children under the age of 13. We do not intentionally collect personal information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe that your child has provided us with personal information, please contact us at rclabsofficial@gmail.com.
Changes to this Privacy Policy
We may modify this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notification within the Apps.
Contact Us
If you have any questions about this Privacy Policy, please contact us at rclabsofficial@gmail.com.
